UPDATE: Ok, in the meantime a couple of people showed me the feature. Apparently it’s available after all! I was looking for server-side sync as I always thought the Outlook Add-In only works with server-side sync. However, it turns out the Outlook Add-In works without server-side sync and is available in CDS. Here’s the link: https://powerapps.microsoft.com/en-us/blog/introducing-the-powerapp-that-brings-common-data-service-into-outlook/
As a Dynamics 365 Solution Architect, I’ve done a ton of xRM projects. Using the good-old Dynamics CRM platform as a app-builder instead of using the Sales and Customer Service functionality in there. So you probably can’t imagine my enthusiasm when Microsoft brought us the PowerPlatform. It’s basically what I needed: a flexible platform to build business applications without Sales or Customer Service functionality. Thank you Microsoft! 🙂
Now that I’ve done the first couple of projects on the new PowerPlatform I’m totally happy. However, there is one feature from the Dynamics 365 platform that I really miss in almost every PowerApp: Server-Side Synchronization with the Outlook Add-In.
The ability to track e-mail is an ability that is needed in a lot of business scenario’s. Not only in Sales and Customer Service scenario’s. Currently it’s only available with the Sales and Customer Service apps. I encourage Microsoft to make it available in all PowerApp scenario’s. Please, Microsoft, give us the Outlook Add-In in PowerApps!
The loophole for now
So if you ran into the same issue and you’re looking for a solution to use the Outlook Add-In in a PowerApp, here’s what I do. For those users who need an Outlook Add-In, I provide them with an additional Team Member license on top of the PowerApp license. Please make sure to create a Dynamics 365 environment instead of a regular CDS environment. The regular CDS environment won’t contain the proper entities to use Server-Side Synchronization.